Terms of Use
By accessing this website and availing of the services offered by Purnam Ayurveda, clients agree to be bound by the following Terms of Use and agree that they are responsible for compliance.
Consent
By booking an health consultation with Purnam Ayurveda, clients confirm that they have read, understood, and agree to the following:
Clients consent to Purnam Ayurveda to conduct Ayurvedic consultations.
Clients must accurately provide all necessary health-related information and complete the patient questionnaire honestly.
Clients agree to implement the recommended health and wellness plan to the best of their ability.
Ayurveda is complementary to and supportive of traditional western medicine. Ayurvedic Consultations are educational in nature. Ayurvedic practitioners do not diagnose conditions and any recommendations should not be construed as a diagnosis.
Ayurvedic consultations are not a substitute for medical care; clients must not forego any ongoing medical treatments without the consent of their doctor.
Clients will notify their primary care provider, if under care, of their intention to begin their Ayurvedic health and wellness plan.
Purnam Ayurveda is not responsible for any herbal contraindications. Clients acknowledge that they are solely responsible for discussing any herbal recommendations they receive with their doctor.
All Information shared with Purnam Ayurveda as part of the consultation and treatment will be kept confidential.
By booking an Ayurvedic massage with Purnam Ayurveda, clients confirm that they have read, understood, and agree to the following:
Clients consent to Purnam Ayurveda to conduct Ayurvedic treatments.
Ayurvedic treatments are not a substitute for traditional medical treatment.
Ayurvedic treatments may provide benefits for certain health conditions, but results are not guaranteed. Benefits may include relief of pain, stiffness, muscular tension, relaxation, reduction in symptoms of stress-related conditions, self-inquiry, and general well-being.
Some Ayurvedic treatments (e.g. Ayurvedic Yoga Massage) may produce mild muscle soreness, mild bruising, increased awareness of areas of pain, and light-headedness.
During and after an Ayurvedic treatment, clients experience feelings of relaxation, happiness, sadness, anger, self-inquiry, and repressed memories and/or traumas from this or previous lifetimes may resurge amongst other temporary outcomes.
Ayurvedic massage treatments include massaging the back, neck, shoulders, legs, and gluteal muscles (included in Ayurvedic yoga massage), abdomen, chest (upper pectoral muscles and lower intercostal muscles), head, and face, and strictly no stimulation or exposure to private body parts is undertaken during these treatments.
Clients agree to inform their therapist if there are body parts they would prefer not to have massaged (e.g. abdomen).
During a treatment, the technique of draping is used. Only the body part that the therapist is working on is uncovered.
Clients agree to inform the therapist of all the known medical conditions and complete the client questionnaire honestly. Clients should not expect the therapist to foresee any previous or pre-existing condition that has not been highlighted beforehand.
If the client experiences any pain or discomfort during the session, they should immediately inform the therapist so that the pressure and/or strokes may be adjusted. The client shall assume all liability for damages sustained as a result of their failure to inform the therapist of any changes in their medical profile during the session
Ayurvedic treatments are not sensual or sexually oriented in any way. Clients agree to respect professional boundaries at all times. Illicit or sexually suggestive remarks or advances will be reported to the police by default and will result in immediate termination of the session and/or loss of massage service privileges. Clients will be liable for the payment of the resulting cancellation.
Therapists do not diagnose illnesses or injuries, prescribe medications, prescribe, or treat any physical or mental illness, and nothing said in the course of the session given should be construed as such.
All Information shared with Purnam Ayurveda as part of the consultation and treatment will be kept confidential.
By booking an Ayurvedic Beauty treatment, clients agree to the following:
Ayurvedic beauty treatments are provided for the basic purpose of relaxation and cleansing.
Ayurvedic beauty treatments are not a substitute for a medical examination, diagnosis, or treatment of skin conditions. Clients should refer to their physician for any ailment.
Clients agree to inform the therapist of all known medical conditions. Clients should not expect the therapist to foresee any previous or pre-existing condition that has not been highlighted beforehand.
If the client experiences any pain or discomfort during the session, they should immediately inform the therapist so that the treatment can be adjusted. The client shall assume all liability for damages sustained as a result of their failure to inform the therapist of any changes in their medical profile during the session.
Ayurvedic treatments are not sensual or sexually oriented in any way. Clients agree to respect professional boundaries at all times. Illicit or sexually suggestive remarks or advances will be reported to the police by default and will result in immediate termination of the session and/or loss of massage service privileges. Clients will be liable for payment of the resulting cancellation.
Contract
By booking an appointment with Purnam Ayurveda, clients confirm that they have read, understood, and agree to the following deposit, rescheduling, and cancellation policy:
A 50% non-refundable deposit is required to book an appointment.
A 48 hour notice is required to reschedule appointments. Deposit is transferable if the appointment is rescheduled 48 hours before the appointment.
Appointments can be rescheduled once within 3 months of the original booking date.
Late arrival will result in reduction of time allocated to the appointment.
Less than 48 hour notice, late arrival by more than 15 minutes or no show appointments cannot be rescheduled and will result in loss of appointment deposit.
Clients authorise Purnam Ayurveda to store their credit card information to their file for future transactions on their account.
All invoices are payable within 3 days of receipt. Purnam Ayurveda reserves the right to collect payment for unpaid invoices by charging the card on file.
Packages & Gift Vouchers
By purchasing a package or a gift voucher with Purnam Ayurveda, clients confirm that they have read, understood, and agree to the following terms
Packages and gift vouchers are valid for 6 months from purchase.
Packages and gift vouchers are non-refundable, not redeemable for cash, non-transferable and cannot be combined with other discounts or offers.
Re-sale of packages and gift vouchers is not allowed
A 48 hour notice is required to reschedule a package/gift voucher appointment. Less than 48 hour notice, late arrival by more than 15 minutes or no show appointments cannot be rescheduled and will result in the loss of associated package charges / cancellation of the gift voucher.
Supplement Orders
Due to the nature of supplements, refunds or exchanges are not possible
Orders received after 12pm on Friday are fulfilled on the following Monday.
Events
By booking an event with Purnam Ayurveda, clients confirm that they have read, understood, and agree to the following terms:
Purnam Ayurveda reserves the right to cancel or to re-arrange events in exceptional circumstances. Event tickets are non-shareable, non-transferable, and cannot be redeemed for cash. Resale of tickets is not permitted.
For cancellations made more than 14 days in advance of the event, a 100% refund will be processed. No refund will not be processed for cancellations made within 14 days of the event commencing. Individual events may have additional cancellation terms that will be detailed within the event description.
For bookings made via a deposit, the remainder payment must be made 14 days in advance of the event. Failing this, we reserve the right to offer the space to the waiting list. The deposit paid is not refundable.
Miscellaneous
Purnam Ayurveda reserves the right to refuse services to anyone who is disrespectful, disruptive, rude, or offensive.
Please take care of your personal items and valuables. Purnam Ayurveda cannot be held responsible for any loss or damage.
Purnam Ayurveda reserves the right to change the prices and availability of our treatments, without any prior notice.
Ayurvedic supplements are imported from India and Sri Lanka. Prices of supplements might fluctuate in accordance to economic climate, postage and shipping charges.